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By Adedapo Adesanya
Ride-hailing giant, Uber, has announced the launch of multiple new products and features in Nigeria as well as other Sub-Saharan African countries like South Africa, Ghana, Kenya, and Côte d’Ivoire.
The launch, which took place simultaneously across various locations in Sub-Saharan Africa markets, also showcased the latest addition to its suite of safety features.
Speaking at the event, General Manager for Uber SSA, Mr Kagiso Khaole, said the brand was pleased to be expanding into eight more cities during September across Kenya, Nigeria and Ghana.
“As we gear ourselves to mark our 10th year anniversary next year, we are excited about moving into more cities enabling people to go anywhere and can get anything. Our commitment to raising the bar on safety remains relentless and we continue to work hard to grow the over 3 million earnings opportunities we have created thus far,” he said.
In Nigeria, Uber will now be operational in Owerri and Akure in Nigeria and will expand its operations to Eldoret, Kisumu, Nakuru and Naivasha in Kenya; and Tamale and Sunyani in Ghana.
Uber say this is part of its commitment to the region and signals more opportunities for more drivers to earn, while riders have convenient and reliable travel options at the tap of a button.
To help reduce costs for riders and increase demand for drivers, Uber launched UberX Share in Ghana and Nigeria, and Uber ChapChap Share in Kenya.
Uber’s shared rides offering allows riders to save up to 30 per cent of the trip fare when matched with a co-rider heading in the same direction, and where a match is not possible, they will still be able to save 5 per cent from their ride.
Speaking on this, Mr Khaole said — “The introduction of UberX Share allows us to proudly demonstrate the power of our platform, understanding the ability to match rider destinations while delivering convenience and affordability. We are a global company that builds locally; and in Ghana, we tapped into the local culture of car-pooling when moving around, which makes this product a great fit for the market.”
It also launched UberXL in Nairobi, Kenya to make travelling across the city with an entire crew has less easier. This option provides seating for up to six people which is great for airport and business trips where extra luggage space may be required. In South Africa, riders can now reserve their group travel 30 days in advance with UberXL Reserve and Uber Van Reserve.
Uber Comfort, which is currently available in South Africa and Côte d’Ivoire, will now be available in Ghana. This bespoke offering is designed for riders looking for an upgrade to their everyday ride with extra comfort. Drivers on Uber Comfort are known to provide excellent service, while exhibiting friendliness, courtesy and professionalism.
Uber Connect, one of the app’s most popular products available in South Africa, Kenya, Nigeria, Tanzania, Uganda, and Ghana. This will soon be available in two additional cities in Nigeria.
Uber Connect is an on-demand delivery solution that allows users to send and receive packages with speed. The feature comes built-in with a PIN verification providing users peace of mind that their package is being delivered to the right person.
The company said this will help it take a stand for safety.
“Safety is at the core of how we do business and we are proud to announce three new safety features to help improve the experience of users”, says Mr Khaole.
Among the other products is an Audio Recording pilot in South Africa. With this, Uber will now allow riders and drivers to use the app to record and share audio of their trip as evidence in the case of a safety incident – something that drivers have been asking for based on their feedback from roundtable sessions. This new opt-in audio recording feature, which is being piloted in Pretoria and Johannesburg, has been successful in the US and Latin American regions where Uber has a presence.
Also launched was the in-app emergency service in Nigeria. The firm has partnered with Sety to provide on-demand security and medical response for riders and drivers while on a trip. This collaboration will also provide access to a private security response unit closest to their location, using a connected device.
It also announced Safety Check-Up across SSA. This feature encourages riders to complete their safety profile by turning on and utilising the available features such as Trusted Contacts, PIN verification and RideCheck. This is available in all the countries within SSA where Uber operates.
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Adedapo Adesanya is a journalist, polymath, and connoisseur of everything art. When he is not writing, he has his nose buried in one of the many books or articles he has bookmarked or simply listening to good music with a bottle of beer or wine. He supports the greatest club in the world, Manchester United F.C.
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Jiji Cars (formerly Cars45), one of the most popular car marketplaces in Kenya, Ghana and Nigeria for buying and selling verified cars, has scooped the Motor Vehicle Dealer of the Year, 2022, just a year and a half, after its acquisition by Jiji, the largest online marketplace in Africa.
The award was presented to Jiji Cars during the Global Top Digitally Fit Awards, which was held at the Movenpick Hotel and Residences, Nairobi. The Global Top Digitally Fit Awards recognizes and rewards companies creating an online impact.
Since its acquisition by Jiji, Jiji Cars (formerly Cars45) has created a new advanced experience for its users. They have continuously offered a new car buying and selling experience, where they can inspect cars on behalf of buyers, making them the safest marketplace to buy cars in Africa. This unparalleled experience has helped their market reach exponentially grow since car sellers and buyers benefit from them by selling and buying their cars faster now than ever before.
They beat all other motor vehicle dealers in Kenya, such as BMW Kenya, Hyundai, Simba Colt Motors, Subaru (K) Ltd, Toyota Kenya, CMC Motors, Nissan Kenya, Jaguar Kenya, Mahindra, Car Soko, DT Dobie, Mobius Motors, Yamaha Motors, Foton East Africa, Tata Africa Holdings, etc., to take home the award for the Best Motor Vehicle Dealers in Kenya.
Kenya Auto Bazaar Association (KABA) reported an increase in the demand for third-generation cars (second-hand cars that have been used locally) amid reduced global production of units and soaring prices. However, buyers are also very concerned about the longevity of vehicles once bought. This is why Jiji Cars offers users detailed inspection reports by 200+ parameters, documentation checks, inspections, and concierge service. They also assist buyers with getting car loans, amongst other benefits.
After receiving the award, Ann Bindi, Head of Operations at Jiji Cars, said, “We are thrilled to receive this award. This shows how we have consistently built a trusted buying and selling experience in autos. We want to thank all our clients who have placed their trust in our marketplace and recognized our efforts to ensure they can safely buy and sell their cars through us.”
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By Adedapo Adesanya
Almost a month after the Nigeria Railway Corporation (NRC) announced the proposed resumption of the Abuja-Kaduna passenger train service, the facility will start running on Monday, December 5, 2022, with only two return services.
The announcement by the Managing Director of the NRC, Mr Fidet Okhiria, said the first train would depart Rigasa train station in Kaduna State to Abuja by 8:00 in the morning while from Abuja, the first train will depart Idu train station to Kaduna State by 9:45 in the morning.
The NRC management also revealed that as part of the new security measures, it is now mandatory for passengers to present their National Identity Number (NIN) and valid boarding ticket before they will be allowed to board.
It also says the purchase of tickets by proxy is only limited to minors and a specified number of adult passengers.
It explained that online and mobile app ticketing would be available from 8:00 in the morning on Sunday, December 4, 2022, while the ticket offices at the train stations will open from 6:30 in the morning on Monday, December 5.
Recall that the NRC suspended the Abuja-Kaduna train service along the route after Boko Haram terrorists attacked a moving passenger train in Kaduna on March 28, 2022.
The insurgents had blown up the rail track and bombed the moving train, killing some and abducting more than 60 passengers. The unprecedented attack attracted international and national outrage.
The terrorists who attacked the Kaduna-bound train released hostages in tranches, with the last release coming on October 5, 2022.
Before the hostages were completely released, distraught family members had protested several times to demand the release of their loved ones.
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Ugandan bike-hailing startup, SafeBoda, has announced that it is exiting Nigeria.
After the Lagos State government banned ride-hailing services from the metropolis, the company forayed into Ibadan in December 2019 but began only operations in March 2020.
This March, the company announced that it had completed over 3 million rides, and 50,000 deliveries with over 10,000 riders and 100,000 passengers.
In just a little over one year since launch, the startup crossed the one million rides milestone, growing at an impressive 150 per cent month-on-month. In another 11 months, it tripled its traction to three million completed rides, cementing its dominant position in the region.
However, due to the reality facing the business now, the organisation wants to leave Africa’s largest economy to focus on bringing the company to profitability by deepening its core transportation offering in Uganda, its largest market.
In a statement, it said Nigeria “in its current state is not economically viable and unfortunately requires significant investment at this challenging time in the global economic landscape.”
This will make Nigeria the second market, but first in West Africa, it is exiting after it left Kenya in November 2020, less than two years after expanding its services to the east African country.
The firm said this was due to the negative effects of COVID-19 on its operations.
It is not clear the next step for its other businesses but in August 2022, SafeBoda announced a car-hailing service, SafeCar, in Kampala and one month after, it also launched in Ibadan, Nigeria.
It was reported that SafeBoda claims its car-hailing business has grown 40 per cent weekly since its launch in early September.
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