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Kenya is celebrating Customer Service Week like the rest of the world this week.
During this period, organisations celebrate individuals and teams doing this demanding work and inspire others to do the same.
It is the perfect time to boost morale, motivation, and teamwork. Reward frontline representatives for the vital work they do all year long.
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However, this week, Kenyans have used social media to share customer service experiences while buying cooking gas from different vendors.
In a Facebook post, Wahome Thuku, a blogger, narrated what it takes to buy a KGas from Quickmart supermarket in Kitengela, Kajiado county.
He also shared what it entails to buy the same gas from Rubis Petrol Station in the same locality.
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Kenyans online quickly expressed mixed reactions to Thuku's post.
TUKO.co.ke sampled some of the reactions below:
Marangu Obed The General said:
Kariuki Jon Walker wrote:
Maina Karimi opined:
Kennedy Gachugu weighed in:
Paul Mwenda said:
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TUKO.co.ke earlier reported that the Energy and Petroleum Regulatory Authority (EPRA) had introduced a new proposal to control cooking prices in Kenya.
Cooking gas prices are unregulated in Kenya, unlike other petroleum products such as diesel, kerosene and petrol.
Players in the sector have been taking advantage by raising prices at will. EPRA hopes to establish a regulatory framework for the commodity by June 2023.
The agency's director-general Daniel Kiptoo said pricing would ensure effectiveness.
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Source: TUKO.co.ke
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